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Specialist advice and expert service

What to expect from your in-home appointment

A grey awning hanging over a table set for dinner in the evening, with fairy lights twinkling in the background

An awning is a wonderful addition to your outdoor space, providing an attractive and practical feature that allows you to enjoy spending time in your garden throughout the year. Unlike a gazebo or summerhouse, an awning takes up no floor space, so is particularly useful if you have a limited amount of outdoor space, or if you want to seamlessly extend your indoor space into the garden.

Technical survey

It’s important to get the size of your awning absolutely right because it will affect the area of shade it provides. During your in-home appointment, your advisor will carry out a technical survey to calculate the exact surface area needed to provide complete shade as the sun moves across the sky throughout the day.

Measuring and fitting service

As part of the technical survey, your specialist advisor will take precise measurements of your space, giving you complete peace of mind that your awning will be just the right size. Your advisor will then return to fit your awning along with any optional extras you have chosen.

Fabrics and finishes

All of our awnings are made from water resistant fabrics which are specially treated to help prevent fading and weathering. Behind the scenes we have a specialist technical team who subject each fabric to extensive testing and only approve fabrics once they’ve met our stringent technical requirements. During your appointment, your advisor will bring our stylish range of striped and plain fabrics to your home, so you can find the perfect style for your space.

Controls and sensors

There are lots of innovative options available to help you enjoy your awning throughout the year. For ease and convenience all our awnings come with motorised controls, allowing you to operate your awning all at the touch of a button. Add intelligent sun sensors and your awning will automatically open when the sun is at its peak. And with vibration wind sensors also fitted as standard, you can rest assured that your awning will safely retract into its cassette if the weather becomes too blustery.

Heating and lighting

To get the most from your awning, choose integrated heating and lighting so you can enjoy al fresco dining even on the chilliest evenings. Your advisor will talk you through all the options and install your selections when your awning is fitted.

Comprehensive guarantee

Best of all, our awning fabrics and parts come with a 5 year supplier warranty, with an additional year’s cover provided free of charge by Hillarys. So you can rest assured that your Hillarys awning will look great and withstand the elements now and in the future.


Request an appointment

Questions? Call our UK based call centre

0800 916 6524