About the role
We currently have an exciting opportunity for a Business Development Manager in the Southern Region
The key accountability of the role is:
Responsibility for the management of all aspects of the Sales and Service cycle in respect to the counties you are allocated. Typically, this will be c.4 counties and around 50 self-employed advisors.
You are responsible for recruiting, supporting, training and developing a team of advisors to optimise sales and profit - delivering excellent customer service throughout your territory.
The successful and ideal candidate will possess the relevant skills to:
- Recruitment – Recruit, train, induct, mentor and develop advisors to manage their businesses successfully.
- Capacity Management – Build and manage diary capacity effectively in your geographical area, ensuring each advisor has enough leads to run a profitable business whilst meeting customer demand for appointments.
- Performance – Plan time effectively to ensure that your activities deliver a high return on investment whilst helping advisors to achieve their earning objectives. Adhere to the business development cycle of contact; regular phone contact, 1-2-1 meetings and field visits to support performance improvement. Deliver efficient sales growth by helping advisors to work on key performance indicators (KPIs) on sales, appointment effect and supporting metrics (conversions & value). Support and run team meetings for advisors to support development.
- Service –Work with the Account Management team to ensure customers in your area receive outstanding service – educating and ensuring that advisors understand the importance of working to Service best practice KPIs ( Fits on Time and Advisor Quality Performance). When failures in Service take place, the BDM is required to provide telephone and/or face to face contact to advisors and customers, taking full responsibility for service recovery.
The successful candidate must have sales experience, and ideally management experience and be self-motivated and able to confidently drive sales and sales performance in the field.
Any questions or to apply email firstname.lastname@example.org
Hillarys are the UK’s largest provider of windows dressings and furnishings. We have come a long way since the company was established in 1971 and we’re proud to do things differently. From start to finish, we strive to give the highest standards of service across all we do.
At Hillary’s we understand that our people are our most important asset. We know that we will only prosper and grow if everyone works together to provide top-class products and customer service. We work hard to attract and develop the best people at all levels, with challenging and rewarding careers. Hillarys is a great place to work whether you are talking to our customers, making our blinds or planning our marketing activity.
Hillarys offer great benefits to their employees including generous holiday entitlement, a pension scheme and staff discount.
If you have a positive attitude to your work, good attention to detail and are able to build great working relationships then, we would love to hear from you, so please visit www.hillarys.co.uk/about-hillarys/work-with-us to find out more or email us an up to date copy of your CV with covering letter to email@example.com quoting reference 2829.
Hillarys are an equal opportunity employer, committed to the principle of equality regardless of race, creed, color, nationality, sex, age, disability, sexual orientation and religion or belief.