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Senior Product Consultant

Location: Guildford

Hours of Work: Full Time 

 

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About us

Hillarys is the UK’s largest provider of windows dressings and furnishings. We have come a long way since the company was established in 1971 and we’re proud to do things differently. From start to finish, we strive to give the highest standards of service across all we do. At Hillary’s we understand that our people are our most important asset. We know that we will only prosper and grow if everyone works together to provide top-class products and customer service. We work hard to attract and develop the best people at all levels, with challenging and rewarding careers. Hillarys is a great place to work whether you are talking to our customers, making our products or planning our marketing activity. Lying at the heart of our business are our values: 

  • Customer Focus 
  • Continuous Improvement 
  • Teamwork 
  • Honesty & Integrity
  • Communication
  • Recognition

About the role

An exciting opportunity has arisen for a Product Consultant to join our showroom team in Guildford. Working as part of a team, you will; 

  • Manage team deadlines and prioritise distribution of work in the absence of the Showroom Manager 
  • Work closely with the Showroom Manager to implement change and further Showroom Development 
  • Promote our range of products and services through knowledgeable and informative design consultations. 
  • Be instrumental in booking showroom and web appointments for our specialist in home consultation team 
  • Effectively communicate our client needs and requirements with key stakeholders 
  • Maintain and continually update the showroom with innovative eye catching ideas 
  • Play an integral part of the showrooms success by meeting and exceeding individual targets 
  • Follow up on client appointments ensuring a first class customer experience 
  • Live by and uphold the company values

About you

The successful and ideal candidate: 

  • You will be an interior design professional with loads of experience to share 
  • Self-motivated and tenacious you will strive to achieve and exceed expectations and targets 
  • A keen eye for detail and exceptional organisational skills will be part of your portfolio 
  • Being a confident communicator face to face with an effective telephone manner you will lead our service. 
  • Have relevant retail experience and transferable skills from a customer facing environment

 

Ready to apply?

If you think you've got what it takes, then take the next step to joining our team.