Social Media Executive

Location: Colwick

Hours of work: Full time

Closing date: 29th November

Apply now

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About the role

An exciting opportunity has arisen for a Social Media Executive to join our Marketing team in Colwick.

Hillarys, the UK’s leading made-to-measure and in-home blinds, curtains, shutters and carpets company, is looking for a Social Media Executive to join the social media team. They will be required to drive forward the social media projects for Hillarys & Web-blinds.

  • Manage the day-to-day running of the Hillarys & Web-Blinds social media accounts including (but not limited to) Facebook, Twitter, Pinterest and Instagram
  • Manage the day-to-day progression and execution of paid social, working with external agencies where necessary
  • Be the main point of contact in the marketing team for social customer service and online brand reputation

Manage the social amplification of collaboration and influencer marketing campaigns, working with external agencies and internal teams

Please note although this is an office based position you will be required to travel for the purposes of this role which may include overnight stays

The purpose of this role is to:

Organic social media

  • Ownership of organic content on all channels  Using own initiative, formulate social media content for one-off campaigns and on-going monthly activity
  • Weekly and monthly social media reports to key stakeholders
  • Briefing the in-house creative and content team where necessary
  • Create initiatives to improve performance and ensure continuous improvement across Hillarys and Web-Blinds
  • Managing additional support for social media, where applicable

Paid Social

  • Day-to-Day contact with external paid social agency
  • Briefing in creative changes and campaigns with external paid social agency and in- house teams where necessary
  • Liaising with in-house content, design and brand teams for approved ad calendars
  • Review paid social performance weekly, suggesting improvements where necessary
  • Day-to-day management of all paid social media including checking links, right promotional campaign, etc
  • Create initiatives to improve performance and ensure continuous improvement across Hillarys and Web-Blinds

Collaborations, influencer campaigns and product launches

  • Idea generation for social amplification
  • Briefing the in-house design & content team for dedicated creative
  • Briefing external paid social agency on paid promotion where necessary
  • Updating planners and critical paths
  • End of campaign analysis (social media KPIs)

Online Brand Reputation

  • Manage relationship with customer service team
  • Develop and implement new initiatives to improve online reputation for Hillarys and Web-Blinds on customer focus sites e.g Trustpilot, Feefo

About you

  • The successful and ideal candidate:
  • Excellent verbal and written communication skills
  • Attention to detail
  • Analytical, comfortable with numbers and data analysis
  • Passion for social media and digital marketing
  • Ability to multitask and prioritise workload effectively
  • Enthusiastic, keen to add value to the business and develop personally
  • Confident communicating with the wider business and an effective telephone manner
  • Can demonstrate full ownership for tasks and errors.  Confident using Excel
  • Google analytics is desirable
  • Educated to degree level

How to apply

If you have a positive attitude to your work, good attention to detail and are able to build great working relationships then, we would love to hear from you, so please email an up to date copy of your CV with covering letter or completed application to recruitment@hillarys.co.uk quoting reference 2813.

Please also ensure you have made your line manager aware of your application.

We are accepting referrals for the position, please refer to the recommend a friend policy on the intranet for further details.

Why Hillarys?

Hillarys are the UK’s largest provider of windows dressings and furnishings. We have come a long way since the company was established in 1971 and we’re proud to do things differently. From start to finish, we strive to give the highest standards of service across all we do. At Hillary’s we understand that our people are our most important asset. We know that we will only prosper and grow if everyone works together to provide top-class products and customer service.

We work hard to attract and develop the best people at all levels, with challenging and rewarding careers. Hillarys is a great place to work whether you are talking to our customers, making our blinds or planning our marketing activity. Lying at the heart of our business are our “Signature Service” values:

  • Trustworthy – “We keep our promises and act with Honesty and Integrity”
  • Supportive – “We take responsibility and accountability for what we do”
  • Positive – “We work as a team to ensure we delight our customer”
  • Focused – “We get the job done right first time every time“
  • Caring – “We believe in what we do and take “Pride” in everything we do"

Hillarys offer great benefits to their employees including generous holiday entitlement, a pension scheme and staff discount.

Hillarys are an equal opportunity employer, committed to the principle of equality regardless of race, creed, colour, nationality, sex, age, disability, sexual orientation and religion or belief.