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How to care for your new carpet

To get the best out of your new carpet, you should care for it properly right from your fitting day.

But don’t worry – caring for your carpet is easy and many of these 16 tips will become second nature in no time.

Regular carpet care

  • Put welcome mats outside any exterior doors to encourage guests to clean their shoes before entering your home.
  • Try not to wear shoes in the house – the soles carry dirt and also cause considerable wear on carpet fibres. However, keep your socks on as bare feet can leave behind natural oils that dirt sticks to.
  • Vacuum at least once a week and change the vacuum bag regularly to stop dust and dirt escaping. Vacuuming in several different directions will help stop your carpet from flattening.
  • Use an upright vacuum with a beater brush on twist carpets and a cylinder vacuum on loop pile carpets.
  • Shedding is usual for a new carpet. The more often you vacuum, the sooner this will stop.
  • Sometimes, small balls of fibre collect on a carpet’s surface. This is called pilling and you should use scissors to cut the pills free.

Every-so-often steps to keep your carpet looking new

  • The weight of furniture on a carpet will eventually cause indentations. You can stop the dents becoming permanent by moving your furnishings once in a while.
  • For any dents that don’t immediately spring back, you can leave an ice cube to melt on the mark and then work the fibres to life with the edge of a coin.
  • All carpets wear unevenly – it just depends on your normal routes around the room. You can change how your carpet wears by occasionally changing the layout of your furniture.

Spot cleaning your carpet

  • Stains on wool carpets can be treated with water and a mild detergent solution (roughly one teaspoon of gentle detergent to a half pint of water). 
  • Any spillages need to be cleaned up immediately – the longer you leave them, the more likely they are to become permanent. Gently blot the spill with a sponge and work from the outside to the centre.
  • For alcohol, tea, coffee and other liquids, try adding a teaspoon of vinegar to your detergent solution.
  • To clean food and dried on dirt stains, any marks first need to be scraped using a dull-edged knife or spoon. Then you should use a detergent solution and a sponge to dab the stain away.
  • You can use bleach-based cleaning solutions on stains on polypropylene carpets.
  • Try to use just enough cleaning solution to damp your stain.
  • Always blot the carpet dry after cleaning.
Request an appointment

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Our carpets specialist will visit your home at a time to suit you.


Browse our wide range of carpets and vinyl flooring at home and benefit from a specialist’s advice.  


Your new carpet will be professionally fitted and look fantastic.

How Hillarys can help you


Caring for your wool carpet

Caring for a wool carpet is easy. Find out how to keep yours looking its best with these simple steps.

Find out here

Your in-home appointment

Discover the reasons why Hillarys’ in-home appointment service is a better way to buy a carpet. 

Read about benefits