Our expert advisors will take care of everything Our expert advisors will take care of everything

A comprehensive  made-to-measure service A comprehensive made-to-measure service

Proud to manufacture in Britain for over 40 years Proud to manufacture in Britain for over 40 years

Have a look at our

Terms And Conditions

All information on this web site is provided in good faith and for general information purposes only and Hillarys Blinds (`we` or `us`) will use its reasonable endeavours to ensure that the said information is accurate. This web site is provided on an `as is` basis without any representation or endorsement made and Hillarys Blinds and its associated companies make no warranties of any kind, whether express or implied, in relation to this web site including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, compatibility, non-infringement, conditions of completeness, accuracy, security, or any implied warranty arising from your access to, use of, reliance on or otherwise of this web site. Hillarys Blinds shall not be liable for any direct, incidental, consequential, indirect or punitive damages, costs, losses or liabilities whatsoever arising out of your access to, use of, reliance on or otherwise of this web site. Also, we accept no liability in respect of losses or damages arising out of changes made to the content of this web site by unauthorised third parties.

In addition, Hillarys Blinds shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property, by reason of your use of, access to, or downloading of any material from, this web site.

Some jurisdictions may not permit all or any of the limitations of warranties and damages contained in this legal notice, in which case some or all of the above exclusions may not apply to you.

The material on this web site is protected by copyright and all copyright, trademarks and all other intellectual property rights in all material or content contained within this web site shall remain at all times the property of Hillarys Blinds or of their licensors respectively.

You may only reproduce material and/or content of this web site for your own personal non-commercial use. Unauthorised copying, reproduction, transmission, publishing, displaying, distribution, commercial exploitation, modification, hiring, lending or broadcasting of such material or content is strictly prohibited.

For your convenience, we may provide links to other web sites or resources. This web site contains links to other web sites which are hosted and maintained by third parties. We have no control over the content or security of any such web site, therefore, you link to such web sites at your own risk. We make no representations regarding the content of any such web site and will not be liable for any loss or damage which may arise from the use of such third party web sites.

All electronic links to this web site require the consent of Hillarys Blinds

To assist your navigation of this web site and our prevention of fraud we may send "cookies" from this web site to your computer. We do not obtain personal data from your computer or gather personal information about you unless you personally give information to our server. Furthermore computer viruses are not passed through the use of "cookies". You may choose to disallow "cookies" via your browser but this web site may not work properly as a result.

This notice may be amended by Hillarys Blinds from time to time without notice.

Peace of Mind Guaranteed

1 General

1.1 In these conditions: "Advisor" means our representative(s) who assist you in choosing the Goods and installs the same; "Peace of Mind Package" means, in addition to  the 12  month warranty for the Goods as set out at clause 5.4, a 4 year care plan (commencing on the anniversary of the installation date) in relation to  certain Goods where we will, subject only to a £75 per call out charge, repair or replace the defective Goods free of charge; "Contract" means the contract, comprising these conditions, for supply of Goods and Services; "Conservatory Blind Systems" means conservatory roof blinds only or, when purchased with such roof blinds, conservatory side blinds (as well as the conservatory roof blinds); "Consumer" means any customer who is purchasing outside the course of his or her business or trade; "Order" means the order (on the attached form) by you for the Goods and Services accepted by us; "you"/"your" means the Consumer submitting an order for Goods and Services; "Goods" means the blinds, window furnishings or other products to be supplied by us as noted in the Order; "Services" means the services relating to the installation of the Goods; "we"/"us"/"our" means Hillarys Blinds Limited a company registered in England with number 1196432, registered office, Unit 2 Churchill Park, Private Road No 2, Colwick, Nottingham, NG4 2JR.

1.2 These conditions: will apply to all your purchases of Goods and Services (as those terms are defined below) from us; may only be changed in a document signed by one of our directors; and form the entire understanding between you and us and supersede any prior promises, representations (unless fraudulent) or undertakings.

1.3 By accepting the Contract you are confirming that you are a Consumer. The provisions of the Contracts (Rights of Third Parties) Act 1999 are expressly excluded from the Contract so that no third party may claim any rights under this contract.

2 Your Order for the Goods and Services

2.1 The Order shall be detailed on the form attached to these conditions. Once the Order has been completed and signed by you and received by us, the Order shall be deemed to have been accepted by us unless we notify you to the contrary within 7 days of you signing the Contract (in which case we shall promptly refund any sums paid by you in respect of the Order.)

2.2 Where the Order is purchased on credit terms, we will supply you with the relevant contractual documentation. The Agreement is regulated by the Consumer Credit Act 1974 and you will have certain rights to cancel under that Act. Please see the credit agreement documents for further details.

2.3 By placing the Order you authorise us, at our discretion to carry out credit references or other enquiries of your financial status and you shall provide, upon request, any written authorisation which may be required for the purpose of such enquiries.

2.4 You warrant to us that you: have the right to contract with us to supply the Goods and Services at the premises where they are to be delivered to and installed; and will supply us with such information, rights of access, and mains electricity that we may reasonably require in order to deliver the Goods and perform the Services and/or check the Goods and their installation where you notify us about a problem with the same.

3 Price and payment

3.1 The price for the Goods and Services is stated on the Order. All prices are inclusive of the cost of delivery and VAT.

3.2 Unless credit terms have been agreed with us in writing, payment of the purchase price for the Goods, net of any deposit already paid, is due upon completion of the Services or, in the event of cancellation (after expiry of the 7 day statutory right to cancel set out at condition 9) or refusal to accept delivery of the Goods, upon such cancellation or refusal as the case may be.

3.3 Where you do not make any payment to us under the Contract by its due date, we may, in addition to any other rights which we have under this Contract and in law: withhold further deliveries or supplies, or suspend performance of the Contract until arrangements as to payment or credit have been established on terms which are satisfactory to us; and/or we may bring action against you for the price of the Goods at any time.

4 Delivery of the Goods and supply of the Services

4.1 We will deliver the Goods and supply the Services to the place noted in the Order.

4.2 Unless otherwise expressly agreed in writing, any delivery or supply date or time specified by us in any Order or otherwise is a best estimate only and we will not be liable to you for any loss or damage sustained by you if we fail to meet that time scale because of circumstances beyond our reasonable control.

4.3 If you become unable to pay your debts (or have no reasonable prospect of so doing), make an arrangement with your creditors, suffer a bankruptcy order or breach your payment obligations and/or the obligations set out at condition 6 under the Contract, then we may, as well as any other rights which we have under this Contract, immediately terminate the Contract and suspend or cancel further delivery or supply.

5 Warranties for the Goods and Services

Subject to conditions 5.3, 5.5 and 5.6:

5.1 We will supply the Services under this Contract with reasonable skill and care and in accordance with the specification set out in the Order which we have provided to you for those Services.

5.2 If the Services supplied by us are not in accordance with condition 5.1, above, you should notify us in writing within a reasonable time from their supply or of becoming aware of the defects which are not apparent to you on a reasonable inspection of the Services. We will arrange with you a time when we can visit your home to examine the supplied Services and, if the Services are not in compliance with condition 5.1 we will, either remedy the defect in question or re-supply the defective Services.

5.3 Whilst every attempt will be made by us to ensure that the Goods supplied match in every respect any samples shown or description given to you, any minor or immaterial variation between sample or description and the Goods delivered shall not entitle you to reject the Goods, nor to withhold or reduce payment of the purchase price, nor claim any compensation for such variation or change.

5.4 Subject to clause 5.6, we offer a warranty of 12 months on blinds (including, without limitation, conservatory side blinds not purchased with a conservatory roof blind) from the date of installation and, in addition we offer the Peace of Mind Package for awnings, shutters and Conservatory Blind Systems.

5.5 We warrant that, subject to condition 5.6, should any defect in material or workmanship occur within the relevant warranty period (noted in condition 5.4) after the date of delivery and installation of the relevant Goods, we will arrange with you to examine the Goods and, if the Goods are defective, we shall either repair or replace the defective Goods free of any charge for labour or materials (always providing that the Goods have not been subject to any mis-use or modification).

5.6 The warranties provided in this condition 5 shall not apply: in relation to fading/discolouration caused by fair wear and tear; and/or where the relevant fault or defect has been caused by your misuse and/or neglect of the Goods; and/or by accidents caused while the Goods are in your possession.

6 Limitation of liability

6.1 We will not be liable to you by way of representation (unless fraudulent), common law duty or under any express or implied term of the contract for: any losses which are not foreseeable by both Parties when the Contract is formed arising in connection with the supply of Goods and related Services or their use by you; any losses which are not caused by any breach by us; or business or trade losses.

6.2 Nothing in this Contract excludes or limits our liability for: death or personal injury resulting from our negligence or that of our employees or Advisors; liability for damage to property or injury to persons under the Consumer Protection Act 1987; fraud; or any other matter that we cannot by law exclude or restrict.

7 Delay or failure to perform

We shall not be liable to you if we are prevented or delayed in the performing of any obligations to you if this is due to any cause beyond our reasonable control including, without limitation: an act of God, explosion, flood, fire or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government intervention; a third party act or omission; failure by you to give us a correct delivery address or notify us of any change of address.

8 General

8.1 No waiver by us of any breach of the Contract by you is considered as a waiver of any subsequent breach of the same or any other provision.

8.2 Each provision of this Contract shall be construed separately and notwithstanding that the whole or any part of any such provision may prove to be illegal or unenforceable the other provisions of this Contract and the remainder of the provision in question shall continue in full force and effect.

8.3 As a consumer, there are certain terms implied into your contract with us which we cannot exclude or limit (for example, under the Sale of Goods Act 1979 we have to supply goods to you which are fit for their purpose). It is important for you to know that nothing in these terms affects these statutory rights.

8.4 The Contract is governed by the laws of England and the English courts shall have the non-exclusive jurisdiction to resolve any disputes arising out of or under it.

8.5 Any communication to Hillarys should be addressed to Customer Services, Hillarys Blinds Ltd, Colwick Business Park, Private Road No 2, Colwick, Nottingham, NG4 2JR.

9 Notice of the Right to Cancel

i)        You have the right to cancel the Contract by giving Notice IN WRITING at any time within the next 7 days.

ii)      This Contract is with Hillarys Blinds Ltd whose registered office is Unit 2, Churchill Park, Private Road No 2, Colwick, Nottingham NG4 2JR. Registered Number 01196432.

iii)    You may exercise your right to cancel the Contract as provided for by clause 9(i) above, by delivering, or sending (including by electronic mail) to Customer Services, Hillarys Blinds Ltd, Colwick Business Park, Private Road No.2, Colwick, Nottingham, NG4 2JR, or emailing enquiries@hillarys.co.uk at any time within the period of 7 days starting with the date of this Notice.

iv)    The Notice of Cancellation is deemed to be served as soon as it is posted or sent to us at the address in clause 9(iii) above, or in the case of electronic communication, from the day it is sent to us.

v)      Any related Credit Agreement will automatically be cancelled if you cancel this Contract.

vi)    A Cancellation Form is provided below for your use should you wish to use it. You do not have to use this form. However, if you do wish to use the form it may be detached and sent to us at the address provided in clause 9(iii) above.

The Cancellation Form

If you wish to cancel the Contract you MUST DO SO IN WRITING and deliver personally or send

(which may be by electronic mail) to the address below. You may use this form if you want to but you do not have to. (Complete, detach and return this form ONLY IF YOU WISH TO CANCEL THE CONTRACT).

To: Customer Services, Hillarys Blinds Ltd, Colwick Business Park, Private Road No.2, Colwick,

Nottingham, NG4 2JR

I/We* hereby give notice that I/we* wish to cancel my/our* contract, (*delete as appropriate)

Customer Number:

Advisor Number:

Signed:

Name and Address:

Date:

Hillarys Blinds Ltd, Registered Number 01196432

Registered Office, Unit 2 Churchill Park, Private Road No 2, Colwick, Nottingham, NG4 2JR


All offers subject to availability. Hillarys reserves the right to amend, withdraw or extend any offer without prior notice.

Hillarys Blinds is a limited company registered in England. Registration Number: 1196432. Registered Office: Hillarys Blinds Limited, Colwick Business Park, Private Road No.2, Colwick, Nottingham NG4 2JR.


Thank you.

Child Safety

Regulations have been introduced to reduce the strangulation risk to small children posed by looped blind cords. These regulations make it mandatory that all blinds should be fitted with appropriate safety devices. If at the point of fitting you refuse to have such a safety device fitted, then we will be unable to install the Goods. In such circumstances you will remain liable for the full cost of the Goods ordered and you agree that you will not treat our refusal to install the Goods as a fundamental breach of the Contract and you will remain bound under the Contract to take delivery of the Goods. For avoidance of doubt we consider this clause to be reasonable in all circumstances given our obligations under the regulations. This will not affect your legal rights as a consumer in relation to any Goods that are faulty.

February Sale

Up to 50% off applies to discounts between 10-50% off selected made-to-measure blinds, shutters, curtains and awnings in selected fabrics only. Discounts are off our normal selling prices and multi-blind offers and Velux® blinds are not included. Half price heating or lighting is subject to the purchase of any motorised awning. Offer ends 3rd March 2014. All offers are subject to availability. The photography used may be for illustration purposes only and may not match the discount shown. Hillarys reserves the right to extend, amend or withdraw any offer. Finance available on shutters, awnings, conservatory roof blinds and conservatory side blinds when purchased with conservatory roof blinds only and is subject to acceptance. ‘We will beat any like-for-like quote’ – based on the same blind size and specification with the same levels of service. Hillarys reserves the right to amend this date without prior notice. 

Carpets

50% off carpets applies to selected carpets, and 20% off vinyl applies to selected vinyl. Offer ends 3rd March 2014. Discounts may not be redeemed against any other outstanding invoices. One offer per households. Cannot be used in conjunction with any other voucher, offer or 10% event.

All offers are subject to availability. Price match guarantee is based on the same carpet size and specification with the same level of service. †Whole house for £1250 offer includes 60 to 80 square metres of Hillarys Design carpet range which is available in 13 colour options, underlay, measuring and fitting is included in the price. Houses over 80 square metres will incur surcharges. The price incorporates the cost for one set of stairs. Gripper and door bars are also included within the price. If your house is smaller than 60 square metres, alternative pricing applies. *Buy Now Pay Later - finance available on all carpet orders subject to acceptance. The photography used may be for illustration purposes only and may not match the discount shown. Hillarys reserves the right to extend, amend or withdraw any offer without prior notice.

EXTRA 10%
Extra 10% off is valid on appointments for blinds, curtains, shutters & awnings booked between 8th and  17th February 2014. Offer cannot be used on any current outstanding invoices. Offer cannot be redeemed against Multiblind deals. This is in addition to any currently advertised promotions but cannot be used in conjunction with any other offer, voucher or discount. One offer per household. 

If you would like to contact us, here’s our address: Hillarys Blinds, Colwick Business Park, Private Road No.2, Colwick, Nottingham NG4 2JR.

 

 

Vouchers terms and conditions

Hillarys money off vouchers must be claimed at time of order and are not exchangeable for cash. The offer is subject to the minimum order value and any expiry date stated on the voucher or associated mailing. Discounts may not be redeemed against any other outstanding invoices. Unless stated vouchers cannot be used in conjunction with any other offers, multi-blind promotions or sale events. One voucher per household.  All offers are subject to availability. Hillarys reserves the right to amend, withdraw or extend any offer without prior notice.

 

Competition

Terms and Conditions: 1. This competition is open to all residents of the Republic. of Ireland, Wales, England and Scotland and are over the age of 18, except employees of Hillarys, their families, or anyone professionally connected with this promotion. Only one entry per person will be accepted. 2. Entries must be via the online form. No purchase necessary. 3. Responsibility cannot be accepted for lost entries. Illegible entries will be disqualified. 4. Closing date for entries is 31/12/2014. The winning entry will be drawn on 07/01/2015 and the winner will be notified within 7 days after the draw by phone/letter. 5. The winner is chosen by a random draw. 6. No cash alternative to prizes. 7. Winning entry to receive the prize awarded in the form of gift vouchers. 8. The value of the prize is £500. 9. The prize is not redeemable against awnings or shutters. 10. The winner may be required to take part in some publicity associated with this promotion. 11. Promoter: Hillarys Blinds Ltd, Colwick Business Park, Private Road No.2, Colwick, Nottingham, NG4 2JR. 12. The prize needs to be redeemed within 3 months from when the voucher is recieved. 13. The prize has to be redeeemed in the same order.

 
Shutters pricing

Prices are a guide to our pricing and based on our most popular size 1.5m x 1.5m, including any promotional offers. Photographs are for illustration purposes only and may not represent the same size quoted.

 

 

Hillarys Craft Competition T&Cs

By entering into this Competition, Participants agree to be bound by the following terms and conditions.

Eligibility

This Competition is open to all craft bloggers (‘Participants’), except employees of Hillarys, their families, or anyone professionally connected with this promotion.

Only one entry per ‘Participant’ will be accepted.

 ‘Participants’ must submit the online form with a valid email address, and use the piece of fabric received from Hillarys to create an original craft item.

The ‘Participant’ must publish a blog post about the craft process featuring an image and then send a link to the article via email to Dominic.Bryce@hillarys.co.uk.

By participating in this Competition, ‘Participants’ are deemed to give their consent for themselves and their ‘Entry’ into the competition to appear in future publicity materials or other promotional events and activities related to this Competition.

The closing date for requesting a fabric sample is Monday 17th March 2014. The closing date for entries to be published on a blog and sent to Dominic.Bryce@hillarys.co.uk is 31st March 2014.

A ‘Winner’ will be selected by a judging process. The ‘Winner’ will be announced on Monday 14th April 2014.

The ‘Promoter’ reserves the right, with or without cause, to exclude any ‘Participants’ in this Competition or withhold the ‘Prize’ where there has been any violation of these terms and conditions.

In the event of a dispute the decision of the ‘Promoter’ is final and no correspondence will be entered into. The ‘Promoter’ reserves the right to amend or withdraw this Competition in whole or in part, temporarily or permanently, without prior notice or compensation.

The Prize

The ‘Winner’ will receive a cheque for £1,000 that will be sent out within 28 days of announcing the result. If the ‘Winner’ has not provided their contact details within this period, then the prize may be withdrawn.

Promoter

Hillarys Blinds Ltd, Colwick Business Park, Private Road No. 2 Colwick, Nottingham, NG4 2JR

Hillarys Ideal Home Show

  1. 1.        10% off your order when you book an appointment at the show

Extra 10% off is valid on appointments for blinds, curtains, shutters & awnings booked on the stand between 14th and March and 30th March 2014. Offer cannot be used on any current outstanding invoice. This is in addition to any currently advertised promotions but cannot be used in conjunction with any other offer, voucher, discount or multi-blind offer. One offer per household.  Staff to enter 10% into notes when processing appointment in SAP

  1. 2.        Twitter competition #IWantThatStyle

 

By entering into this Competition Participants agree to be bound by the following terms and conditions.

Eligibility

To be eligible for entry into the ‘I Want That Style’ Twitter Competition, Participants must follow the @HillarysBlinds Twitter page and Tweet a picture of their favourite style from the Hillarys Stand at the Ideal Home Show 2014. Participants must include the hashtag #IWantThatStyle and direct their Tweet to @HillarysBlinds.

Anyone who already follows us simply needs to Tweet a picture of their favourite style to @HillarysBlinds using the hashtag.


The Competition is open to all residents of the United Kingdom (including Northern Ireland, the Channel Islands and the Isle of Man) and the Republic of Ireland aged 18 and above (“Participants”). The Competition is not open to employees and relatives of Hillarys or anyone connected with the running of this Competition.

Winners

The Competition closes at 5.59pm on Sunday 30 March 2014. One Winner from all the correct entries will be picked at random on Wednesday 2 April 2014 and will be announced on the Hillarys Blinds Twitter page on Friday 4 April 2014.

The Winner must provide their full details within 14 days in order for us to administer their Prize. The Prize will be sent out to the Winner within 28 days of receiving these details. The Winner may be used for post-event publicity. Our decision is final.


If after reasonable attempts a Winner cannot be contacted, the Promoter reserves the right to offer the prize to another randomly selected Winner.

 

The Promoter will only use your details to contact you if you are a Winner of the Competition unless you have requested to receive the newsletter. Unsuccessful entrants will not be contacted and no feedback on any entry will be provided.

 

The Prizes

First Prize is a £300 Hillarys gift voucher. This Prize may not be redeemed against any outstanding invoice the Winner may have with Hillarys.

No cash equivalents or alternatives will be provided for the Prize and the Prize is not transferable or redeemable for cash.

The Promoter reserves the right, with or without cause, to exclude any Participants in this Competition or withhold the Prize where there has been any violation of these terms and conditions.

In the event of a dispute the decision of the Promoter is final and no correspondence will be entered into. The Promoter reserves the right to amend or withdraw this Competition in whole or in part, temporarily or permanently, without prior notice or compensation.

By participating in this Competition, Participants are deemed to give their consent to appear in future publicity materials or other promotional events and activities related to this Competition.

Promoter

 

Hillarys Blinds Ltd, Colwick Business Park, Private Road No. 2 Colwick, Nottingham, NG4 2JR

  1. 3.        Win £500 worth of blinds

The prize draw is open to all residents of the UK over the age of 18, except employees of Hillarys, their families or anyone professionally connected with this promotion. Only one entry per person will be accepted. No purchase necessary. Illegible entries will be disqualified. The winning entry will be drawn on 14 April 2014 and the winner will be notified within 7 days after the draw by phone/letter/email. The winner is chosen by random draw. No cash alternative to prizes. The value of the prize is £500. The winner may be required to take part in some form of publicity associated with this promotion. Promoter: Hillarys Blinds Ltd, Colwick Business Park, Private Road No.2, Colwick, Nottingham NG4 2JR.

Child Safety

Regulations have been introduced to reduce the strangulation risk to small children posed by looped blind cords. These regulations make it mandatory that all blinds should be fitted with appropriate safety devices. If at the point of fitting you refuse to have such a safety device fitted, then we will be unable to install the Goods. In such circumstances you will remain liable for the full cost of the Goods ordered and you agree that you will not treat our refusal to install the Goods as a fundamental breach of the Contract and you will remain bound under the Contract to take delivery of the Goods. For avoidance of doubt we consider this clause to be reasonable in all circumstances given our obligations under the regulations. This will not affect your legal rights as a consumer in relation to any Goods that are faulty.