Terms & Conditions

All information on this website is provided in good faith and for general information purposes only and Hillarys Blinds (`we` or `us`) will use its reasonable endeavours to ensure that the said information is accurate. This website is provided on an `as is` basis without any representation or endorsement made and Hillarys Blinds and its associated companies make no warranties of any kind, whether express or implied, in relation to this website including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, compatibility, non-infringement, conditions of completeness, accuracy, security, or any implied warranty arising from your access to, use of, reliance on or otherwise of this website. Hillarys Blinds shall not be liable for any direct, incidental, consequential, indirect or punitive damages, costs, losses or liabilities whatsoever arising out of your access to, use of, reliance on or otherwise of this website. Also, we accept no liability in respect of losses or damages arising out of changes made to the content of this website by unauthorised third party–

In addition, Hillarys Blinds shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property, by reason of your use of, access to, or downloading of any material from, this website. Some jurisdictions may not permit all or any of the limitations of warranties and damages contained in this legal notice, in which case some or all of the above exclusions may not apply to you. The material on this website is protected by copyright and all copyright, trademarks and all other intellectual property rights in all material or content contained within this website shall remain at all times the property of Hillarys Blinds or of their licensors respectively. You may only reproduce material and/or content of this website for your own personal non-commercial use. Unauthorised copying, reproduction, transmission, publishing, displaying, distribution, commercial exploitation, modification, hiring, lending or broadcasting of such material or content is strictly prohibited. For your convenience, we may provide links to other web sites or resources. This website contains links to other websites which are hosted and maintained by third parties. We have no control over the content or security of any such website, therefore, you link to such websites at your own risk. We make no representations regarding the content of any such web site and will not be liable for any loss or damage which may arise from the use of such third party websites. All electronic links to this website require the consent of Hillarys Blinds To assist your navigation of this web site and our prevention of fraud we may send "cookies" from this website to your computer. We do not obtain personal data from your computer or gather personal information about you unless you personally give information to our server. Furthermore computer viruses are not passed through the use of "cookies". You may choose to disallow "cookies" via your browser but this web site may not work properly as a result. This notice may be amended by Hillarys Blinds from time to time without notice.

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Core

1              GENERAL GLOSSARY

1.1          In these conditions: “Advisor” means our representative(s) who assist you in choosing the Goods and installs the same; “Peace of Mind Package” means, in addition to the 12 month warranty for the Goods as set out at clause 5.4, a 4 year care plan (commencing on the anniversary of the  installation date) in relation to certain Goods where we will, subject only to a £75 per call out  charge, repair or replace the defective Goods free of charge; “Contract” means the contract, comprising these conditions and the “Order” (as defined below), for supply of Goods and Services; “Conservatory Blind Systems” means conservatory roof blinds only or, when purchased with such roof blinds, conservatory side blinds (as well as the conservatory roof blinds); “Consumer” means any customer who is purchasing outside the course of his or her business or trade; “Order” means the order (on the attached form) by you for the Goods and Services accepted by us; “you”/“your” means the Consumer submitting an order for Goods and Services; “Goods” means the blinds, window furnishings or other products to be supplied by us as noted in the Order; “Services” means the services relating to the installation of the Goods; “we”/“us”/“our” means Hillarys Blinds Limited a company registered in England with number 1196432, registered office, Unit 2 Churchill Park, Private Road No.2, Colwick, Nottingham, NG4 2JR.

1.2          These conditions: will apply to all your purchases of Goods and Services (as those terms are defined below) from us; may only be changed in a document signed by one of our directors; and form the entire understanding between you and us and supersede any prior promises, representations (unless fraudulent) or undertakings.

1.3          By accepting the Contract you are confirming that you are a Consumer. The provisions of the Contracts (Rights of Third Parties) Act 1999 are expressly excluded from the Contract so that no third party may claim any rights under this contract.

2              YOUR ORDER FOR THE GOODS AND SERVICES

2.1          The Order shall be detailed on the form attached to these conditions. Once the Order has been completed and signed by you and received by us, the Order shall be deemed to have been accepted by us unless we notify you to the contrary within 7 days of you signing the Contract (in which case we shall promptly refund any sums paid by you in respect of the Order.)

2.2          Where the Order is purchased on credit terms, we will supply you with the relevant contractual documentation. The Agreement is regulated by the Consumer Credit Act 1995 and you will have certain rights to cancel under that Act. Please see the credit agreement documents for further details.

2.3          By placing the Order on credit terms, you authorise us, at our discretion, to carry out credit references or other enquiries of your financial status and you shall provide, upon request, any written authorisation which may be required for the purpose of such enquiries. Details of our privacy policy, which sets out how such information may be used, may be found at /privacy-policy/.

2.4          You warrant to us that you: have the right to contract with us to supply the Goods and Services at the premises where they are to be delivered to and installed; and will supply us with such information, rights of access, and mains electricity that we may reasonably require in order to deliver the Goods and perform the Services and/or check the Goods and their installation where you notify us about a problem with the same.

3              PRICE AND PAYMENT

3.1          The price for the Goods and Services is stated on the Order. All prices are inclusive of the cost of delivery and VAT.

3.2          A deposit (which depending upon order value may be upto 100% of the agreed price) shall be payable upon signing this agreement.  This payment shall be forfeited to the Company on account of damages in the event of the customer’s breach of contract. In the event that cleared funds are not received for the deposit payment (for example if your card declines or your cheque bounces) we may request full payment before any installation of goods take place.

3.3          Unless credit terms have been agreed with us in writing or payment in-full has been made on placing the order, payment of the purchase price for the Goods, net of any deposit already paid, is due upon completion of the Services or, in the event of cancellation (after expiry of the period set out at condition 9ii) or refusal to accept delivery of the Goods, upon such cancellation or refusal as the case may be.

4              DELIVERY OF THE GOODS AND SUPPLY OF THE SERVICES

4.1          We will deliver the Goods and supply the Services to the place noted in the Order.

4.2          Unless otherwise expressly agreed in writing, any delivery or supply date or time specified by us in any Order or otherwise is a best estimate only, and we will not be liable to you for any loss or damage (including for the avoidance of doubt any loss of income or revenue, loss of business, loss of anticipated savings, loss of data or any waste of time related to a cancelled fitting appointment) sustained by you if we fail to meet that time scale because of circumstances beyond our reasonable control.

4.3          If you become unable to pay your debts (or have no reasonable prospect of so doing), make an arrangement with your creditors, suffer a bankruptcy order or breach your payment obligations and/or the obligations set out at condition 6 under the Contract, then we may, as well as any other rights which we have under this Contract, immediately terminate the Contract and suspend or cancel further delivery or supply.

4.4          Regulations have been introduced to reduce the strangulation risk to small children posed by looped blind cords. These regulations make it mandatory that all blinds should be fitted with appropriate safety devices. If at the point of fitting you refuse to have such a safety device fitted, then we will be unable to install the Goods. In such circumstances you will remain liable for the full cost of the Goods ordered and you agree that you will not treat our refusal to install the Goods as a fundamental breach of the Contract and you will remain bound under the Contract to take delivery of the Goods. For avoidance of doubt we consider this clause to be reasonable in all circumstances given our obligations under the regulations. This will not affect your legal rights as a consumer in relation to any Goods that are faulty.

5              WARRANTIES FOR THE GOODS AND SERVICES

                Subject to conditions 5.3, 5.5 and 5.6:

5.1          We will supply the Services under this Contract with reasonable skill and care and in accordance with the specification set out in the Order which we have provided to you for those Services.

5.2          If the Services supplied by us are not in accordance with condition 5.1, above, you should notify us in writing within a reasonable time from their supply or of becoming aware of the defects which are not apparent to you on a reasonable inspection of the Services. We will arrange with you a time when we can visit your home to examine the supplied Services and, if the Services are not in compliance with condition 5.1 we will, either remedy the defect in question or re-supply the defective Services.

5.3          Whilst every attempt will be made by us to ensure that the Goods supplied match in every respect any samples shown or description given to you, any minor or immaterial variation between sample or description and the Goods delivered shall not entitle you to reject the Goods, nor to withhold or reduce payment of the purchase price, nor claim any compensation   for such variation or change.

5.4          Subject to clause 5.6, and to the receipt of payment in full for your order, we offer a warranty of 12 months on blinds (including, without limitation, conservatory side blinds not purchased with a conservatory roof blind), shutters and awnings from the date of installation and, in addition we offer the Peace of Mind Package for awnings, shutters and Conservatory Blind Systems.

5.5          We warrant that, subject to condition 5.6, should any defect in material or workmanship occur within the relevant warranty period (noted in condition 5.4) after the date of delivery and installation of the relevant Goods, we will arrange with you to examine the Goods and, if the Goods are defective, we shall either repair or replace the defective Goods free of any charge for labour or materials (always providing that the Goods have not been subject to any misuse or modification).

5.6          The warranties provided in this condition 5 shall not apply: in relation to fading/discolouration caused by fair wear and tear; and/or where the relevant fault or defect has been caused by your misuse and/or neglect of the Goods; and/or by accidents caused while the Goods are in your possession.

5.7       Whilst all fabrics supplied by us are tested in accordance with BS EN ISO 105 B02, fading will inevitably occur. However, performance of the product is unimpaired and the warranties provided in this condition 5 shall not apply in relation to fading/discolouration caused by fair wear and tear; and/or where the relevant fault or defect has been caused by your misuse and/or neglect of the Goods; and/or by accidents caused while the Goods are in your possession.

6              LIMITATION OF LIABILITY

6.1          We will not be liable to you by way of representation (unless fraudulent), common law duty or under any express or implied term of the contract for: any losses which are not foreseeable by both Parties when the Contract is formed arising in connection with the supply of Goods and related Services or their use by you; any losses which are not caused by any breach by us; or business or trade losses.

6.2          Nothing in this Contract excludes or limits our liability for: death or personal injury resulting from our negligence or that of our employees or Advisors; liability for damage to property or injury to persons under the Consumer Protection Act 1987; fraud; or any other matter that we cannot by law exclude or restrict.

7              DELAY OR FAILURE TO PERFORM

We shall not be liable to you if we are prevented or delayed in the performing of any obligations to you if this is due to any cause beyond our reasonable control including, without limitation: an act of God, explosion, flood, fire or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government intervention; a third party act or omission; failure by you to give us a correct delivery address or notify us of any change of address.

8              GENERAL

8.1          No waiver by us of any breach of the Contract by you is considered as a waiver of any subsequent breach of the same or any other provision.

8.2          Each provision of this Contract shall be construed separately and notwithstanding that the whole or any part of any such provision may prove to be illegal or unenforceable the other provisions of this Contract and the remainder of the provision in question shall continue in full force and effect.

8.3          As a consumer, there are certain terms implied into your contract with us which we cannot exclude or limit (for example, under the Sale of Goods Act 1979 we have to supply goods to you which are fit for their purpose). It is important for you to know that nothing in these terms affects these statutory rights.

8.4          The Contract is governed by the laws of England and the English courts shall have the non-exclusive jurisdiction to resolve any disputes arising out of or under it.

8.5          Risk in the Goods passes upon delivery and fitting, but title will only pass to the customer upon payment in full being made.

8.6          Any communication to Hillarys should be addressed to Customer Services, Hillarys Blinds Ltd, Colwick Business Park, Private Road No.2, Colwick, Nottingham, NG4 2JR.

9              NOTICE OF THE RIGHT TO CANCEL

i)             The goods are bespoke and made-to-measure to your requirements. As such they fall into the category of tailor-made products within the Consumer Contracts Regulations and hence you will not be able to cancel your Order once placed (subject to clause 9(ii) below). This will not affect your legal rights as a consumer in relation to made-to-measure Goods that are faulty or not as described.

ii)            Notwithstanding clause 9(i) above, Hillarys Blinds Ltd will accept cancellations of Orders placed provided that notice of cancellation is received within two calendar days starting with the date the Order is placed. Your cancellation must be received by email to [email protected] or by telephone on 0800 916 6500.

iii)           The notice of cancellation is deemed to be served from the day it is given to us via the email address in clause 9(ii) above or on the telephone number in clause 9(ii) above.

iv)           Any related Credit Agreement will automatically be cancelled if you cancel this Contract.

v)            This Contract is with Hillarys Blinds Ltd whose registered office is Unit 2, Churchill Park, Private Road No.2, Colwick, Nottingham NG4 2JR. Registered Number 01196432.

Shutters

1.         General Glossary

1.1       In these conditions: “Design specialist” means our representative who assists you in choosing the Goods; “Installer” means our representative who installs the Goods; “Peace of Mind Package” means an extended care plan as set out at clause 5.6; “Contract” means the contract, comprising these conditions, and the Order (as defined below), for supply of Goods and Services; “Conservatory Blind Systems” means conservatory roof blinds only but also to include conservatory side blinds when purchased with such roof blinds; “Consumer” means any customer who is purchasing outside the course of his or her business or trade; “Order” means the order (raised electronically and/or on paper) by you for the Goods and Services accepted by us; “you”/“your” means the Consumer submitting an order for Goods and Services; “Goods” means the blinds, window furnishings or other products to be supplied by us as noted in the Order; “Services” means the services relating to the installation of the Goods; “Survey” means the process by which detailed measurements and specifications are agreed for the Goods which may be completed when the Goods are chosen or require a subsequent visit by the Installer; “Technical Order Confirmation Form” means the detailed specification schedule (raised electronically and/or on paper) of the products to be manufactured as agreed with the customer at the time of the Survey; “we”/“us”/“our”/“the Company” means Hillarys Blinds Limited a company registered in England with number 01196432, registered office, Unit 2 Churchill Park, Private Road No.2, Colwick, Nottingham, NG4 2JR.

1.2       These conditions: will apply to all your purchases of Goods and Services (as those terms are defined below) from us; may only be changed in a document signed by one of our directors; and form the entire understanding between you and us and supersede any prior promises, representations (unless fraudulent) or undertakings.

1.3       By accepting the Contract you are confirming that you are a Consumer. The provisions of the Contracts (Rights of Third Parties) Act 1999 are expressly excluded from the Contract so that no third party may claim any rights under this contract.

2          Your Order for the Goods and Services

2.1       Once the Order has been agreed and signed by you (electronically and/or on paper) and received by us, and a deposit received, the Order shall be deemed to have been accepted by us unless either we notify you to the contrary within 7 days of you signing the Contract or the subsequent Survey for the Goods identifies that the order cannot be fulfilled. In either case we shall promptly refund any sums paid by you in respect of the Order.

2.2       All Orders are subject to a Survey. Should the results of the Survey identify amendments to the Order which would change the price then we will notify you of such price change whereupon you have the right to proceed with, or cancel the Order at your discretion. Should you choose to cancel the order we shall promptly refund any sums paid by you in respect of the Order.

2.3       The Survey process will require you to approve the final design of the Goods. By signing the Technical Order Confirmation Form (electronically and/or on paper) you are agreeing the specification for the Goods and authorising us to manufacture the Goods to this specification. The order cannot be changed after this point.

2.4       Should a separate Survey visit be required, it is agreed that whoever you arrange to attend the

Survey and sign the Technical Order Confirmation Form will be acting as your agent and their authorisation of the specification of the Goods will be binding upon you.

2.5       Should you fail to allow access to the property to conclude the Survey within a period of 2 months, then the contract will be deemed void and the deposit will be forfeited.

2.6       Where the Order is purchased on credit terms, we will supply you with the relevant contractual documentation. The Agreement is regulated by the Consumer Credit Act 1974 and you will have certain rights to cancel under that Act. Please see the credit agreement documents for further details.

2.7       By placing the Order you authorise us, at our discretion to carry out credit references or other enquiries of your financial status and you shall provide, upon request, any written authorisation which may be required for the purpose of such enquiries. Details of our privacy policy, which sets out how such information may be used, may be found at www.hillarys.co.uk/privacy-policy.htm.

2.8       You warrant to us that you: have the right to contract with us to supply the Goods and Services at the premises where they are to be delivered to and installed; and will supply us with such information, rights of access, and mains electricity that we may reasonably require in order to deliver the Goods and perform the Services and/or check the Goods and their installation where you notify us about a problem with the same.

3          Price and payment

3.1       The price for the Goods and Services is stated on the Order. All prices are inclusive of the cost of delivery and VAT.-

3.2       A deposit (which depending upon order value may be upto 100% of the agreed price) shall be payable upon signing this agreement.  This payment shall be forfeited to the Company on account of damages in the event of the customer’s breach of contract. In the event that cleared funds are not received for the deposit payment (for example if your card declines or your cheque bounces) we may request full payment before any installation of goods take place.

3.3       Unless credit terms have been agreed with us in writing or payment in-full has been made on placing the order, payment of the purchase price for the Goods, net of any deposit already paid, is due upon completion of the Services or, in the event of cancellation (after expiry of the period set out at condition 9ii) or refusal to accept delivery of the Goods, upon such cancellation or refusal as the case may be.

3.4       Where you do not make any payment to us under the Contract by its due date, we may, in addition to any other rights which we have under this Contract and in law: withhold further deliveries or supplies, or suspend performance of the Contract until arrangements as to payment or credit have been established on terms which are satisfactory to us; and/or we may bring action against you for the price of the Goods at any time.

3.5       Orders that remain unpaid after the completion of the Services shall be subject to an interest charge of 4% a year above the Bank of England base rate. Interest will accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgement.

You must pay us interest and any reasonable costs together with the overdue amount.

3.6       In the event that your final balance payment is not received, for example if your card declines or your cheque bounces, or if you fail to make payment once fitting has taken place, we may instruct internal or external debt collectors to collect the monies due from you under this contract. Where we instruct any debt collector we reserve the right to charge you, in addition to the overdue amount and accrued interest, and any other remedies or rights that we may have, for any charges reasonably incurred by us in instructing a debt collector.

4          Delivery of the Goods and supply of the Services

4.1       We will deliver the Goods and supply the Services to the place noted in the Order.

4.2       Unless otherwise expressly agreed in writing, any delivery or supply date or time specified by us in any Order or otherwise is a best estimate only and we will not be liable to you for any loss or damage (including for the avoidance of doubt any loss of income or revenue, loss of business, loss of anticipated savings, loss of data or any waste of time related to a cancelled fitting appointment) sustained by you if we fail to meet that timescale because of circumstances beyond our reasonable control. The Order relates to a made-to-measure product which is exempt from delivery within a 30 day period, as the delivery time for a made-to-measure product may vary by several weeks.

4.3       Where you fail to meet and/or agree the delivery date, full payment must be made. We will not accept postponement of fitting unless full payment is received.

4.4       It is a condition of these terms that access to the property is made available at the mutually agreed dates for Survey, installation and service calls. In order to ensure safe working practices it is a condition of these terms that the area in which the works are to be carried out is cleared of but not limited to pets, plants, furniture, breakable items and household residents. The company requires 24 hours’ notice of a cancelled appointment.

4.5       For larger Orders it may be necessary for Goods to be delivered to the property prior to the installation date. We will inform you where this is necessary and you will be responsible for facilitating such a delivery.

4.6       If you become unable to pay your debts (or have no reasonable prospect of so doing), make an arrangement with your creditors, suffer a bankruptcy order or breach your payment obligations and/or the obligations set out at condition 6 under the Contract, then we may, as well as any other rights which we have under this Contract, immediately terminate the Contract and suspend or cancel further delivery or supply.

4.7       Regulations have been introduced to reduce the strangulation risk to small children posed by looped blind cords. These regulations make it mandatory that all blinds should be fitted with appropriate safety devices. If at the point of fitting you refuse to have such a safety device fitted, then we will be unable to install the Goods. In such circumstances you will remain liable for the full cost of the Goods ordered and you agree that you will not treat our refusal to install the Goods as a fundamental breach of the Contract and you will remain bound under the Contract to take delivery of the Goods. For avoidance of doubt we consider this clause to be reasonable in all circumstances given our obligations under the regulations. This will not affect your legal rights as a consumer in relation to any Goods that are faulty.

5          Warranties for the Goods and Services

Subject to conditions 5.3 and 5.4:

5.1       We will supply the Services under this Contract with reasonable skill and care and in accordance with the specification set out in the Technical Order Confirmation Form relating to your Order and which we have provided to you for those Services.

5.2       If the Services supplied by us are not in accordance with condition 5.1, above, you should notify us in writing within a reasonable time from their supply or of becoming aware of the defects which are not apparent to you on a reasonable inspection of the Services. We will arrange with you a time when we can visit your home to examine the supplied Services and, if the Services are not in compliance with condition 5.1, we will either remedy the defect in question or re-supply the defective Services.

5.3       Whilst every attempt will be made by us to ensure that the Goods supplied match in every respect any samples shown or description given to you, any minor or immaterial variation between sample or description and the Goods delivered shall not entitle you to reject the Goods, nor to withhold or reduce payment of the purchase price, nor claim any compensation for such variation or change.

5.4       Whilst all fabrics supplied by us are tested in accordance with BS EN ISO 105 B02, fading will inevitably occur. However, performance of the product is unimpaired and the warranties provided in this condition 5 shall not apply in relation to fading/discolouration caused by fair wear and tear; and/or where the relevant fault or defect has been caused by your misuse and/or neglect of the Goods; and/or by accidents caused while the Goods are in your possession.

5.5       Subject to condition 5.4 and to the receipt of payment in full for your order we offer a 12 month warranty on all Goods and Services supplied. The warranty time period starts from the day the goods are fitted. Upon notification of a claim under warranty we will arrange with you to examine the Goods and, if the Goods are defective, we shall either repair or replace the defective Goods free of any charge for labour or materials (always providing that the Goods have not been subject to any misuse or modification). It is possible that Goods replaced under either the warranty or Peace of Mind Package due to fault may no longer exactly match other Goods in that order due to fading. Should this be the case the Company does not accept any liability to replace non-faulty product solely to ensure colour match.

5.6       In addition to the warranty set out in clause 5.5, we offer a Peace of Mind Package in relation to Shutters, Awnings or Conservatory Blind Systems, which is an extended care plan that covers the period from the first to the fifth anniversary of the installation date where we will, subject to a £75 call out charge, repair or replace the defective Goods free of charge (always providing that the Goods have not been subject to any misuse or modification).

5.7       In order for us to complete any repairs required under either the warranty or Peace of Mind Package, we will require access to your property at a mutually convenient time. Failure to provide such access will be deemed a frustration of the contract and our obligations as set out within clause 5 will cease.

6          Limitation of liability

6.1       We will not be liable to you by way of representation (unless fraudulent), common law duty or under any express or implied term of the contract for: any losses which are not foreseeable by both Parties when the Contract is formed arising in connection with the supply of Goods and related Services or their use by you; any losses which are not caused by any breach by us; or business or trade losses.

6.2       Nothing in this Contract excludes or limits our liability for: death or personal injury resulting from our negligence or that of our employees, Design Specialists or Installers; liability for damage to property or injury to persons under the Consumer Protection Act 1987; fraud; or any other matter that we cannot by law exclude or restrict.

6.3       We do not undertake structural surveys and no liability shall be accepted where damage is caused by existing structural or other defects of your property. It is your responsibility to ensure that the installation of the Goods does not breach any leasehold, planning regulations or warranties that you may hold.

6.4       In order to install the goods, holes will be made in the fabric of the structure. Whilst every effort and care will be taken during this procedure, no liability is taken for any unforeseen damage for holes left when products are subsequently removed.

7  Delay or failure to perform

7.1       We shall not be liable to you if we are prevented or delayed in the performing of any obligations to you if this is due to any cause beyond our reasonable control including, without limitation: delays caused by our suppliers, shipping delays, an act of God, explosion, flood, fire or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government intervention; a third party act or omission; failure by you to give us a correct delivery address or notify us of any change of address.

8   General

8.1      No waiver by us of any breach of the Contract by you is considered as a waiver of any subsequent breach of the same or any other provision.

8.2       Each provision of this Contract shall be construed separately and notwithstanding that the whole or any part of any such provision may prove to be illegal or unenforceable the other provisions of this Contract and the remainder of the provision in question shall continue in full force and effect.

8.3       As a consumer, there are certain terms implied into your contract with us which we cannot exclude or limit (for example, under the Sale of Goods Act 1979 we have to supply goods to you which are fit for their purpose). It is important for you to know that nothing in these terms affects these statutory rights.

8.4       The Contract is governed by the laws of England and the English courts shall have the non-exclusive jurisdiction to resolve any disputes arising out of or under it.

8.5       Risk in the Goods passes upon delivery and fitting, but title will only pass to the customer upon payment in full being made.

8.6       Any communication to Hillarys should be addressed to Customer Services, Hillarys Blinds Ltd, Colwick Business Park, Private Road No.2, Colwick, Nottingham, NG4 2JR.

8.7       Details for our written complaints procedure can be requested by writing to us at the above address.

9          Notice of the Right to Cancel

i)          The goods are bespoke and made-to-measure to your requirements. As such they fall into the category of tailor-made products within the Consumer Contracts Regulations and hence you will not be able to cancel your Order once placed (subject to clause 9(ii) below). This will not affect your legal rights as a consumer in relation to made-to-measure Goods that are faulty or not as described.

ii)         Notwithstanding clause 9(i) above, Hillarys Blinds Ltd will accept cancellations of Orders placed provided that notice of cancellation is received within two calendar days starting with the date the Order is placed. Your cancellation must be received by email to [email protected] or by telephone on 0800 916 6500.

iii)        The notice of cancellation is deemed to be served from the day it is given to us via the email address in clause 9(ii) above or on the telephone number in clause 9(ii) above.

iv)        Any related Credit Agreement will automatically be cancelled if you cancel this Contract.

v)         This Contract is with Hillarys Blinds Ltd whose registered office is Unit 2, Churchill Park, Private Road No.2, Colwick, Nottingham NG4 2JR. Registered Number 01196432.

10 Assignment

10.1     Save as to clause 2.4, you may not transfer any of your rights or obligations within the contract to another person without our prior written consent. The request must be received in writing to Customer Services, Hillarys Blinds Ltd, Colwick Business Park, Private Road No.2, Colwick Nottingham, NG4 2JR.

Carpets

1. GENERAL GLOSSARY

1.1     In these conditions: “Advisor” means our representative(s) who assist you in choosing the Goods and installs the same. “Contract” means the contract, comprising these conditions, for supply of Goods and Services. “Consumer” means any customer who is purchasing outside the course of his or her business or trade; “Order” means the order (on the attached form) by you for the Goods and Services accepted by us; “you”/“your” means the Consumer submitting an order for Goods and Services; “Goods” means the flooring, or other products to be supplied by us as noted in the Order; “Services” means the services relating to the installation of the Goods; “we”/“us”/“our” means Hillarys Blinds Limited a company registered in England with number 1196432, registered office, Unit 2 Churchill Park, Private Road No 2, Colwick, Nottingham, NG4 2JR.

1.2     These conditions: will apply to all your purchases of Goods and Services (as those terms are defined below) from us; may only be changed in a document signed by one of our directors; and form the entire understanding between you and us and supersede any prior promises, representations (unless fraudulent) or undertakings.

1.3     By accepting the Contract you are confirming that you are a Consumer. The provisions of the Contracts (Rights of Third Parties) Act 1999 are expressly excluded from the Contract so that no third party may claim any rights under this contract.

1.4     Colour reproduction can vary across batches of carpet. Carpets are matched back to the master sample to ensure that the colour remains within a commercial tolerance. Carpets varying in width (4m and 5m) may vary in colour as they may be from different batches. A greater level of tolerance is required for blended colours (heathers). Carpets that are identical, but laid with the pile travelling in different directions may appear not to match.

2. YOUR ORDER FOR THE GOODS AND SERVICES

2.1      The Order shall be detailed on the form attached to these conditions. Once the Order has been completed and signed by you and received by us, the Order shall be deemed to have been accepted by us unless we notify you to the contrary within 7 days of you signing the Contract (in which case we shall promptly refund any sums paid by you in respect of the Order.)

2.2     Where the Order is purchased on credit terms, we will supply you with the relevant contractual documentation. The Agreement is regulated by the Consumer Credit Act 1974 and you will have certain rights to cancel under that Act. Please see the credit agreement documents for further details.

2.3     By placing the Order you authorise us, at our discretion to carry out credit references or other enquiries of your financial status and you shall provide, upon request, any written authorisation which may be required for the purpose of such enquiries. Details of our privacy policy, which sets out how such information may be used, may be found at /privacy-policy/.

2.4     You warrant to us that you: have the right to contract with us to supply the Goods and Services at the premises where they are to be delivered to and installed; and will supply us with such information, rights of access, and mains electricity that we may reasonably require in order to deliver the Goods and perform the Services and/or check the Goods and their installation where you notify us about a problem with the same.

3. PRICE AND PAYMENT

3.1     The price for the Goods and Services is stated on the Order. All prices are inclusive of the cost of delivery and VAT.

3.2     A deposit (which depending upon order value may be upto 100% of the agreed price) shall be payable upon signing this agreement. This payment shall be forfeited to the Company on account of damages in the event of the customer’s breach of contract. In the event that cleared funds are not received for the deposit payment (for example if your card declines or your cheque bounces) we may request full payment before any installation of goods take place.

3.3     Unless credit terms have been agreed with us in writing or payment in-full has been made on placing the order, payment of the purchase price for the Goods, net of any deposit already paid, is due on confirmation of the installation date or up to 5 days prior to the installation date, or, in the event of cancellation (after expiry of the period set out in condition 9ii) or refusal to accept delivery of the Goods, upon such cancellation or refusal as the case may be. Should payment not be received, the installation will be postponed until the point at which the remaining balance has been settled.

3.4     Where you do not make any payment to us under the Contract by its due date, we may, in addition to any other rights which we have under this Contract and in law: withhold further deliveries or supplies, or suspend performance of the Contract until arrangements as to payment or credit have been established on terms which are satisfactory to us; and/ or we may bring action against you for the price of the Goods at any time.

4. DELIVERY OF THE GOODS AND SUPPLY OF THE SERVICES

4.1     We will deliver the Goods and supply the Services to the place noted in the Order.

4.2     Unless otherwise expressly agreed in writing, any delivery or supply date or time specified by us in any Order or otherwise is a best estimate only and we will not be liable to you for any loss or damage (including for the avoidance of doubt any loss of income or revenue, loss of business, loss of anticipated savings, loss of data or any waste of time related to a cancelled fitting appointment) sustained by you if we fail to meet that time scale because of circumstances beyond our reasonable control.

4.3     If you become unable to pay your debts (or have no reasonable prospect of so doing), make an arrangement with your creditors, suffer a bankruptcy order or breach your payment obligations and/or the obligations set out at condition 6 under the Contract, then we may, as well as any other rights which we have under this Contract, immediately terminate the Contract and suspend or cancel further delivery or supply.

4.4     Whilst every attempt will be made by us to ensure that the goods supplied match in every respect any samples shown or description given to you, any minor or immaterial variation between sample or description and the goods delivered shall not entitle you to reject the goods, nor to withhold or reduce payment of the purchase price, nor claim any compensation for such variation or change.

4.5     Unsuccessful installations: Customer payments/good-will refunds will be made due to unsuccessful installations surrounding, (but not limited to): Lost goods, salesman/installer error, damaged goods, installer illness/absence, order mis-measure, incorrect specification:

A. 1st instance – Up to a maximum of £25

B. 2nd instance – Up to a maximum of £50

C. 3rd instance – Up to a maximum of £100

4.6     Unsuccessful installations: Customer payments/good-will refunds will not be made and we shall not be liable to you if we are prevented or delayed in the performing of any obligations to you if this is due to any cause beyond our reasonable control including (but not limited to): delays caused by our suppliers, shipping delays, an act of God, explosion, flood, fire or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government intervention; a third party act or omission; failure by you to give us a correct delivery address or notify us of any change of address; Home Adaptations; Pre-installation payments not received.

4.7     Where you fail to meet and/or agree the delivery date, full payment must be made. We will not accept postponement of fitting unless full payment is received.

4.8     It is a condition of these terms that access to the property is made available at the mutually agreed dates for Survey, installation and service calls. In order to ensure safe working practices it is a condition of these terms that the area in which the works are to be carried out is cleared of but not limited to pets, plants, furniture, breakable items and household residents. The company requires 24 hours’ notice of a cancelled appointment.

4.9     If you become unable to pay your debts (or have no reasonable prospect of so doing), make an arrangement with your creditors, suffer a bankruptcy order or breach your payment obligations and/or the obligations set out at condition 6 under the Contract, then we may, as well as any other rights which we have under this Contract, immediately terminate the Contract and suspend or cancel further delivery or supply.

4.9.1     In the event that the area due for fitting is not cleared ready for the fit as per the instruction on the terms and conditions form Hillarys hold the right to abort the fit. It is outlined on the order which party, customer or installation team is to carry out the services, these include, furniture removal, uplift and disposal of old flooring, door trimming and sub floor preparation. Details are outlined as to what must be done by the customer prior to the arrival of the installations team, if this is not done we reserve the right to abort the fit and re-arrange once the necessary preparation work is carried out.

4.9.2     Door trims can only be carried out on internal doors that are solid wood. The following doors cannot be trimmed, fire doors, sliding doors, hollow doors, doors containing glass panels.

5. WARRANTIES FOR THE GOODS AND SERVICES

Subject to conditions 5.3, 5.5 and 5.6:

5.1     We will supply the Services under this Contract with reasonable skill and care and in accordance with the specification set out in the Order which we have provided to you for those Services.

5.2     If the Services supplied by us are not in accordance with condition 5.1, above, you should notify us in writing within a reasonable time from their supply or of becoming aware of the defects which are not apparent to you on a reasonable inspection of the Services. We will arrange with you a time when we can visit your home to examine the supplied Services and, if the Services are not in compliance with condition 5.1 we will, either remedy the defect in question or re-supply the defective Services.

5.3     Whilst every attempt will be made by us to ensure that the Goods supplied match in every respect any samples shown or description given to you, any minor or immaterial variation between sample or description and the Goods delivered shall not entitle you to reject the Goods, nor to withhold or reduce payment of the purchase price, nor claim any compensation for such variation or change.

5.4     Subject to clause 5.6, and to the receipt of payment in full for your order, we offer a warranty of 5 years on the fitting of the flooring, the fitting guarantee becomes void if the carpet is for some reason, lifted either in part or fully and subsequently refitted. Alongside the fitting guarantee the flooring is subject to a variable wear guarantee. The wear guarantee differs by carpet type and is set by the manufacturer of the carpet. If within ten years of the date of purchase the pile of your carpet in any area wears down to the backing as a result of normal domestic use the manufacturer will supply a replacement carpet without charge. For every full year since the date of purchase a deduction of one tenth of the value of the carpet will be made (eg after five years you will be expected to contribute 50% of the replacement price). The replacement does not include the fitting costs which will be paid by you. This warranty does not cover appearance change, flattening and matting, fading, damage or wear due to abuse, misuse or poor maintenance. The warranty applies only to the carpet as originally fitted and will not apply to carpets which have been moved, altered or already replaced under the terms of the warranty or to underlay or other items which may have been affected.

This warranty is for the original purchaser only and is not transferable. Please retain your sales order to identify your purchase in the unlikely event of needing to claim under the warranty.

5.5     We warrant that, subject to condition 5.6, should any defect in material or workmanship occur within the relevant warranty period (noted in condition 5.4) after the date of delivery and installation of the relevant Goods, we will arrange with you to examine the Goods and, if the Goods are defective, we shall either repair or replace the defective Goods free of any charge for labour or materials (always providing that the Goods have not been subject to any mis-use or modification).

5.6     The warranties provided in this condition 5 shall not apply: in relation to fading/discolouration caused by fair wear and tear; and/or where the relevant fault or defect has been caused by your misuse and/or neglect of the Goods; and/or by accidents caused while the Goods are in your possession.

6. LIMITATION OF LIABILITY

6.1     We will not be liable to you by way of representation (unless fraudulent), common law duty or under any express or implied term of the contract for: any losses which are not foreseeable by both Parties when the Contract is formed arising in connection with the supply of Goods and related Services or their use by you; any losses which are not caused by any breach by us; or business or trade losses.

6.2     Nothing in this Contract excludes or limits our liability for: death or personal injury resulting from our negligence or that of our employees or Advisors; liability for damage to property or injury to persons under the Consumer Protection Act 1987; fraud; or any other matter that we cannot by law exclude or restrict.

7. DELAY OR FAILURE TO PERFORM

We shall not be liable to you if we are prevented or delayed in the performing of any obligations to you if this is due to any cause beyond our reasonable control including, without limitation: an act of God, explosion, flood, fire or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government intervention; a third party act or omission; failure by you to give us a correct delivery address or notify us of any change of address.

8. GENERAL

8.1     No waiver by us of any breach of the Contract by you is considered as a waiver of any subsequent breach of the same or any other provision.

8.2     Each provision of this Contract shall be construed separately and notwithstanding that the whole or any part of any such provision may prove to be illegal or unenforceable the other provisions of this Contract and the remainder of the provision in question shall continue in full force and effect.

8.3     As a consumer, there are certain terms implied into your contract with us which we cannot exclude or limit (for example, under the Sale of Goods Act 1979 we have to supply goods to you which are fit for their purpose). It is important for you to know that nothing in these terms affects these statutory rights.

8.4     The Contract is governed by the laws of England and the English courts shall have the non-exclusive jurisdiction to resolve any disputes arising out of or under it.

8.5     Risk in the Goods passes upon delivery and fitting, but title will only pass to the customer upon payment in full being made.

8.6     Any communication to Hillarys should be addressed to Customer Services, Hillarys Blinds Ltd, Colwick Business Park, Private Road No.2, Colwick, Nottingham, NG4 2JR.

9. NOTICE OF THE RIGHT TO CANCEL

i) The goods are bespoke and made-to-measure to your requirements. As such they fall into the category of tailor-made products within the Consumer Contracts Regulations and hence you will not be able to cancel your Order once placed (subject to clause 9(ii) below). This will not affect your legal rights as a consumer in relation to made-to-measure Goods that are faulty or not as described.

ii) Notwithstanding clause 9(i) above, Hillarys Blinds Ltd will accept cancellations of Orders placed provided that notice of cancellation is received within two calendar days starting with the date the Order is placed. Your cancellation must be received by email to [email protected] or by telephone on 0800 916 6500.

iii) The notice of cancellation is deemed to be served from the day it is given to us via the email address in clause 9(ii) above or on the telephone number in clause 9(ii) above.

iv) Any related Credit Agreement will automatically be cancelled if you cancel this Contract.

v) This Contract is with Hillarys Blinds Ltd whose registered office is Unit 2, Churchill Park, Private Road No.2, Colwick, Nottingham NG4 2JR. Registered Number 01196432.

Miscellaneous

Hillarys Price Promise

Hillarys price promise is based on the same blind and size specification or same carpet size and specification with the same levels of service.

Child Safety

Regulations have been introduced to reduce the strangulation risk to small children posed by looped blind cords. These regulations make it mandatory that all blinds should be fitted with appropriate safety devices. If at the point of fitting you refuse to have such a safety device fitted, then we will be unable to install the Goods. In such circumstances you will remain liable for the full cost of the Goods ordered and you agree that you will not treat our refusal to install the Goods as a fundamental breach of the Contract and you will remain bound under the Contract to take delivery of the Goods. For avoidance of doubt we consider this clause to be reasonable in all circumstances given our obligations under the regulations. This will not affect your legal rights as a consumer in relation to any Goods that are faulty.

Vouchers Terms and Conditions

Hillarys money off vouchers must be claimed at time of order and are not exchangeable for cash. The offer is subject to the minimum order value and any expiry date stated on the voucher or associated mailing. Discounts may not be redeemed against any other outstanding invoices. Unless stated vouchers cannot be used in conjunction with any other offers, multi-blind promotions or sale events. One voucher per household. All offers are subject to availability. Hillarys reserves the right to amend, withdraw or extend any offer without prior notice.

Shutters Pricing

Prices are a guide to our pricing and based on our most popular size 1.5m x 1.5m, including any promotional offers. Photographs are for illustration purposes only and may not represent the same size quoted.

Competitions

Hillarys – Craft Competitio

Terms and Conditions:

By entering into this Competition, Participants agree to be bound by the following terms and conditions.

Eligibility:

This Competition is open to all residents of the Republic of Ireland, Northern Ireland, Wales, England and Scotland, who are over the age of 18 (‘Participants’), except employees of Hillarys, their families, or anyone professionally connected with this promotion. Only one entry per ‘Participant’ will be accepted.

How to enter:

  • To enter the Competition, ‘Participants’ must create an item using a one metre square of fabric supplied by Hillarys. Participants must then publish a blog article about their entry, link to the competition page /inspiration/2015/05/hillarys-craft-competition-2015/ and include an image of their item.
  • To request a one metre square of fabric, email [email protected] by 22 May 2015.
  • Blog posts must be published by 11.59pm on Friday 19 June 2015. This is the closing date and time of the competition.
  • Images of all entries will be placed on the Hillarys Pinterest board on Friday 22 May 2015 until Friday 19 June 2015.

Judging Process:

Stage one
A judging panel will shortlist 10 entries based on the following criteria:

• Creativity
• Consideration given to the design of the fabric provided
• Technical ability
• Quality of the blog article

This shortlist will be created by Wednesday 24th June 2015

Stage two
Shortlisted entries will be placed on the Inspiration section of Hillarys.co.uk from Thursday 25th June 2015 until Monday 29th June 2015. During this time visitors to the section will be able to use social media to Like, Pin, Share and tweet the entries they like most. Shortlisted ‘Participants’ will be able to encourage readers of their blogs to visit the Inspiration section of Hillarys.co.uk.

All social engagement will be audited to ensure there is no artificial manipulation of these statistics.

Stage three
A judging panel will decide upon a ‘Winner’ based on the following criteria:

• Positive social engagement during stage two of the judging process
• Creativity
• Consideration given to the design of the fabric provided
• Technical ability
• Quality of the blog article

The ‘Winner’ will be announced Tuesday 30th June 2015 on the Inspiration section of Hillarys.co.uk.

The Prize:

  • The ‘Winner’ will receive a cheque for £1000 that will be sent out within 28 days of announcing the result. If the ‘Winner’ has not provided their contact details within this period, then the prize may be withdrawn.
  • No cash equivalents or alternatives will be provided for the Prize and the Prize is not redeemable for cash.
  • By participating in this Competition, ‘Participants’ are deemed to give their consent for themselves and their ‘Entry’ into the competition to appear in future publicity materials or other promotional events and activities related to this Competition.
  • The ‘Promoter’ reserves the right, with or without cause, to exclude any ‘Participants’ in this Competition or withhold the ‘Prize’ where there has been any violation of these terms and conditions. 
    In the event of a dispute the decision of the ‘Promoter’ is final and no correspondence will be entered into. The ‘Promoter’ reserves the right to amend or withdraw this Competition in whole or in part, temporarily or permanently, without prior notice or compensation.

ThePromoter:

Hillarys Blinds Ltd, Colwick Business Park, Private Road No. 2 Colwick, Nottingham, NG4 2JR

Hillarys – Become an Hillarys Designer Competition 

Terms and Conditions:

By entering into this Competition, Participants agree to be bound by the following terms and conditions.

Eligibility:

This Competition is open to all residents of the Republic of Ireland, Wales, England and Scotland, who are over the age of 18 (‘Participants’), except employees of Hillarys, their families, or anyone professionally connected with this promotion.

Only one entry per ‘Participant’ will be accepted.  

How to enter

To enter the Competition:

Judging Process:

A judging panel will shortlist 10 entries based on the following criteria:

  • Creativity
  • Research into Scandinavian interiors, shown in the design, moodboard and document
  • Consideration given to the design of the fabric provided
  • Technical ability

The Winner:

The winner will be contacted and announced on social media and the Hillarys website on Friday 22nd January 2016.

The judges’ decision is final.

The Prize:

20 metres of the winning fabric will be produced and made into:

  • A Roller blind to be displayed at the Ideal Home Show 2016.
  • A made-to-measure blind for one window in the winner’s home, subject to minimum and maximum manufacturing measurements. A Hillarys advisor will visit the winner’s home to measure their window and then return to fit the blind.
  • The winner will accompany the head of the product design team to see their fabric being printed at the supplier. When the fabric is available for manufacture, the winner will be invited to Hillarys factory to see their blinds being made and spend a day with the product design team.
  • A trip for two for two nights to Paris, including travel via Eurostar, two nights’ hotel accommodation and entry to Maison&Objet in September 2016.
  • Remaining fabric can be made into blinds for the winners own ‘good cause’ project, or can be kept as fabric for the winner’s own use.

No cash equivalents or alternatives will be provided for the Prize and the Prize is not redeemable for cash.

By participating in this Competition, ‘Participants’ are deemed to give their consent for themselves and their ‘Entry’ into the competition to appear in future publicity materials or other promotional events and activities related to this Competition.

The ‘Promoter’ reserves the right, with or without cause, to exclude any ‘Participants’ in this Competition or withhold the ‘Prize’ where there has been any violation of these terms and conditions.

In the event of a dispute the decision of the ‘Promoter’ is final and no correspondence will be entered into. The ‘Promoter’ reserves the right to amend or withdraw this Competition in whole or in part, temporarily or permanently, without prior notice or compensation.

The Promoter:

Hillarys Blinds Ltd, Colwick Business Park, Private Road No. 2 Colwick, Nottingham, NG4 2JR

Hillarys Stand - Exclusive 10% off

Extra 10% off is valid on appointments for blinds, curtains, shutters, carpets & awnings booked on stands within the centres below between the 25th August – 14th September 2015. Your order must be placed within 6 weeks of your appointment date. Offer cannot be used on any current outstanding invoice. This is in addition to any currently advertised promotions but cannot be used in conjunction with any other voucher or multi-blind offer. One offer per household. 

Stands included within the exclusive 10% off:

  • Intu Merryhill
  • Intu Chapelfield
  • Intu Metro Centre
  • Intu Lakeside
  • Arndale Centre, Manchester

Social Media

Hillarys Social Media - Conditions of use

You’ll find information about how to use our social media pages here. So that includes the rules to entering competitions, sharing stuff with us and engaging with the things we share too.

Take a moment to read these conditions carefully before you use our social media. By using our pages, you accept these conditions of use and agree to stick to them. If you do not agree to these conditions of use, please don’t use our pages. From time to time, we may change these conditions of use without notifying you, so it’s wise to come back every so often and double-check things.

Information about us

Our pages are operated by Hillarys ("we"/"our"/"Hillarys"). Our head office is at Hillarys, Private Road 2, Colwick Industrial Estate, Nottingham, NG4 2JR

Feedback

Our pages are for everyone and we want everyone to enjoy them. So if you are not happy with something or come across any content that you think is unacceptable in any way, please let us know by emailing [email protected] and we will investigate further.

Acceptable use policy

You may use our pages only for lawful purposes. You may not use our pages:

  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • In any way that breaches any applicable local, national or international law or regulation;
  • For the purpose of harming or attempting to harm minors in any way;
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see below);
  • To transmit, or secure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

Content standards

These content standards apply to any and all material which you contribute to our pages ("contributions") and to any interactive elements contained with it. The standards apply to each part of any contribution as well as to its whole and you must comply with the spirit of the following standards.

Contributions must:

  • Be accurate (where they state facts);
  • Be genuinely held (where they state opinions);
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Defame, abuse, harass, stalk, threaten, impersonate any person or entity or otherwise violate the legal rights (such as rights of privacy or intellectual property rights where appropriate) of others anywhere in the world that those rights may exist;
  • Publish, post, distribute or disseminate any material which is obscene, indecent, unlawful or otherwise objectionable;
  • Publish content that could be judged to be equivalent to commercial advertising, or in any way use our pages to promote your own business or the business of those close to you;
  • Advertise or offer to sell any goods or services, or conduct or forward surveys, contests or chain letters;
  • Contribute content with the intention of committing or promoting an illegal act;
  • Post any content that reveals any personal information about you or any other living individual (for example an email address, telephone number or postal address);
  • Post content which contains a hypertext link to a website operated by a third party;
  • Duplicate posts, post the same repeatedly or fail to acknowledge resolutions provided;
  • Falsify the origin or source of any content or other material.

Each contribution on our pages is moderated and we reserve our right to refuse to post or remove any contribution that we solely deem to be in breach or potentially in breach of our acceptable use policy or contribution standards. In addition we cannot ensure that all contributions shall remain on our pages indefinitely.

For each contribution that you make on our pages you agree to grant us an indefinite free right for us to use that contribution forever, including to modify, reproduce, distribute and publicly perform and display it.

Please only submit contributions to our pages where you are able to grant us a licence to use such contributions.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our pages, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Whilst you are entitled to print off or download the materials contained on our pages, you must not modify those materials in any way. In addition, please note that you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

You must not use any part of the materials on our pages for commercial purposes without obtaining our written permission in advance of any such use.

Our pages change regularly

We aim to update our pages regularly, and may change the content at any time. However, any of the material on our pages may be out of date at any given time and we are under no obligation to update such material.

Our liability

The material displayed on our pages is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we exclude our liability for such material that we display on our pages.

Access to our pages is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our pages without notice. We will not be liable if for any reason our pages are unavailable at any time or for any period.

Where you use the platform’s "like/follow/subscribe" button on our pages, you are consenting for us to provide you with information about our products and services irrespective of whether you have previously contacted us and opted out of marketing. This information will be provided by way of updates from our pages. Where you no longer want to be provided with this information please "unlike/unfollow/unsubscribe" from our pages.

Posting on our pages

Whenever you make use of a feature that allows you to post contributions on our pages, or to make contact with other users of our pages, you must comply with the content standards set out in our acceptable use policy above. You confirm that any such contribution does comply with those standards.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our pages.

Viruses and hacking

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our pages or to your downloading of any material posted on them, or on any website linked to them.

Linking to our pages

You may link to our pages through the use of links provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. The use of links to our websites and other pages shall be governed by the terms and conditions of those websites or pages.

You must not establish a link from any website that is not owned by you.

Links from our pages

Where our pages contain links to sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Governing law

These conditions of use are governed by English Law.

Changes to these conditions of use

We may want to change these conditions of use in the future and we reserve the right to do so at any time. Any change to these conditions will be effective as soon as it is published on our pages. You should check the conditions every now and again to ensure that you are aware of and are complying with the current version.

Sale

Christmas Sale – UK core 

Please take a look at our terms and conditions: *Fitting in time for Christmas applies to selected blinds and curtains ordered by 13 December 2016. Order by 18 November 2016 for conservatory roof blinds fitted in time for Christmas. Order by 2 December for carpets fitted in time for Christmas. Shutters are excluded from the Christmas delivery promise. Christmas Sale. Up to 50% off applies to discounts between 10-50% off selected made-to-measure blinds, curtains, shutters and awnings in selected fabrics only. Up to 50% off carpets applies to discounts of up to 50% on selected carpets. Discounts are off our normal selling prices and multi-blind offers and VELUX® blinds are not included. Sale ends 25 December 2016. All offers are subject to availability. Hillarys reserves the right to extend, amend or withdraw any offer without prior notice. Images may include optional upgrades at additional cost. Hillarys price match guarantee is based on the same blind or carpet size and specification with the same levels of service. If you would like to contact us, here’s our address: Hillarys, Colwick Business Park, Private Road No. 2, Colwick, Nottingham NG4 2JR. Thank you. 
*Order now in time for Christmas excludes shutters and carpets subject to postcode restrictions and availability

UK dedicated carpets

Please take a look at our terms and conditions: †From £9.99 per sq. mtr. refers to selected colours in the Elements range and includes measuring, fitting, door bars and gripper rods. Was £19.98 now £9.99. *‘Price match guarantee’ is based on the same carpet size and specification with the same level of service. £25 off carpets voucher per room entitles the holder to £25 discount per room off the total cost of each carpet and/or vinyl flooring. Offer is only valid with this voucher. Discount must be claimed at time of order and is not exchangeable for cash. ‘Whole house for £999’ offer includes 60 square metres of Hillarys Elements carpet range which is available in various colour options. Houses over 60 square metres will incur surcharges. The price includes underlay, measuring and fitting the cost for one set of stairs, gripper rods and door bars. If your house is smaller than 60 square metres, alternative pricing applies. Optional services at additional costs, details on request. Interest Free Credit is subject to status and is provided by one credit provider with whom we have a commercial relationship. Hillarys Blinds Ltd are authorised and regulated by the Financial Conduct Authority. Credit is subject to acceptance. Terms and Conditions apply. A typical finance example for Interest Free Credit: Order value £1500, 10% deposit of £150. Amount of credit £1350. 24 monthly repayments of £56.25. Total amount repayable £1350. Typical 0.0% APR. All offers are subject to availability. Hillarys reserves the right to extend, amend or withdraw any offer without prior notice. Images may include optional upgrades at additional cost. If you would like to contact us, here’s our address: Hillarys Blinds, Colwick Business Park, Private Road No.2, Colwick, Nottingham NG4 2JR. Thank you.

Christmas Sale – UK core (Meridian area only, 0% interest free credit on carpets) 

*Fitting in time for Christmas applies to selected blinds and curtains ordered by 13 December 2016. Order by 18 November 2016 for conservatory roof blinds fitted in time for Christmas. Order by 2 December for carpets fitted in time for Christmas. Shutters are excluded from the Christmas delivery promise. Christmas Sale. Up to 50% off applies to discounts between 10-50% off selected made-to-measure blinds, curtains, shutters and awnings in selected fabrics only. Up to 50% off carpets applies to discounts of up to 50% on selected carpets. Discounts are off our normal selling prices and multi-blind offers and VELUX® blinds are not included. Sale ends 25 December 2016. † Interest Free Credit - credit available is subject to status and is provided by Hitachi Capital Consumer Finance. Hillarys Blinds Ltd are authorised and regulated by the Financial Conduct Authority. Credit subject to acceptance. Terms and Conditions apply. A typical finance example for Interest Free Credit: Order value £1500, 10% deposit of £150. Amount of credit £1350. 24 monthly repayments of £56.25. Total amount repayable £1350. Typical 0.0% APR. Hillarys Blinds Limited is acting as a credit broker and not a lender. Finance subject to 10% deposit, £650 minimum spend, and status. 18+. All offers are subject to availability. Hillarys reserves the right to extend, amend or withdraw any offer without prior notice. Images may include optional upgrades at additional cost. Hillarys price match guarantee is based on the same blind or carpet size and specification with the same levels of service. If you would like to contact us, here’s our address: Hillarys, Colwick Business Park, Private Road No. 2, Colwick, Nottingham NG4 2JR. Thank you. 

Free Conservatory side blinds offer:

*Free side blinds when you buy pleated conservatory roof blinds offer applies to Rollers and Verticals in the Essentials collection and is subject to a minimum spend of £800 on pleated conservatory roof blinds. 

Ideal Home Show Offer – UK – extra 15% off blinds, curtains and carpets and extra 10% off shutters Wednesday 23rd November – Sunday 27th November 2016

Extra 15% off is valid on appointments made on the Hillarys stand at the Ideal Home Show at Christmas for blinds, curtains and carpets. Extra 10% off is valid on appointments made on the Hillarys stand at the Ideal Home Show at Christmas for shutters. Orders need to be placed within 6 weeks of your appointment date. Offer cannot be used on any current outstanding invoices. Promotion can be used in conjunction with the Hillarys Christmas Sale or Hillarys Big Winter Sale promotions, but cannot be used in conjunction with any additional offer (including Black Friday Deals), voucher or multi-blind offer. One offer per household.