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Keeping safe during in-home appointments

We’ve made important changes to our in-home service to keep you and our advisors safe. These changes include strict social distancing rules and protective equipment for our colleagues. Watch the video to find out more.

What happens at my appointment?

We’ll attend your appointment as planned

We’re still able to offer appointments and fittings in England, Wales and Northern Ireland throughout lockdown. Our advisors are only working if they – and their household – are free from Coronavirus symptoms, and will check that you are symptom-free before attending. We cannot offer appointments in Scotland.

Browse our range safely and securely

Advisors will all wear the appropriate safety clothing such as gloves, masks and shoe covers, and will observe social distancing measures while in your home. They’ll bring samples for you to browse, plus gloves for you to wear whilst doing so. You can also order free samples to be delivered to you before your appointment.

 

We’ll give you expert advice and help you choose

Our advisors have plenty of experience in transforming homes – they can give you practical advice and help with style tips, whilst keeping to your budget. They can also order samples of all your favourite styles, so you can get a feel for our products and see how colours and prints look against your decor.

Expert measuring is included too

Your advisor will measure up for you so you can be sure of a perfect fit, wiping and disinfecting any surfaces they touch afterwards. They’ll then give you bespoke quotes for all your favourite styles, which are valid for up to 12 weeks.

“Adhering to the Covid rules...”

The choice was excellent and both measuring and fitting was carried out in a very polite and safe manner adhering to the Covid rules. Brendan spent time ensuring the voiles hung correctly and looked perfect when he left. Thank you


Customer

“Excellent even during Covid times.”

I had a very nice man come out during these Covid times. He was good, wore all appropriate PPE and washed hand before starting and at the end. I got plenty of time to choose fabrics, was not pressured to buy on the night as quote valid for 3 months. When I was ready to order just a simple call to man and was ordered. Fitting was quick and professional.


Jam

“Very pleased with the curtains and…”

Very pleased with the curtains and blinds supplied by Hillarys. John and Lin were very helpful, professional and had strict Covid guidelines to follow when inside the property. Very happy and would use Hillarys again.


Jennifer Skey
A Hillarys advisor putting on a face mask next to a van before entering a customers home

What happens once I make an order?

Hand finished and thoroughly tested
Our blinds, curtains and shutters are lovingly crafted and rigorously tested to ensure they stand the test of time, and nothing leaves our team until we’re happy it’s perfect. Our manufacturing team is working in smaller groups in order to adhere to social distancing and with strict cleanliness measures in place.

Expert fitting included as standard
Once your order is ready, your advisor will take care of fitting – at a time that suits you – so you can expect a perfect finish. If you can, we’d prefer you weren’t in the room for your fitting, and your advisor will wipe and disinfect all surfaces once they are finished.

 

Everything’s fully guaranteed
Our window dressings are designed to look good and built to last. In fact, all our products are guaranteed for at least a year.

Advisor in front of blue and white striped smart blinds

How do I pay?

Your advisor will have a chip and PIN machine to accept card payments, which will be wiped down between uses. Alternatively, we do have a phone payment system.

For shutters and awnings, we have a range of payment schemes, including finance options, and your quote is valid for 12 weeks.

Advisor measuring window with black and white dog on sofa arm next to him

Book a free appointment

Choose an appointment time that suits you – we even offer evenings and weekends until 9pm

Request an appointment

Find your perfect style

Fall in love with our huge range of made-to-measure blinds, curtains and shutters

Geometric teal roman blind in large window with teal velvet armchair and mustard lampshade and cushion

Blinds

Combining contemporary designs with great practical benefits, our huge range of blinds offers style solutions for every budget.

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Long grey smokey effect wave headed curtain across large bi-folding doors in kitchen diner

Curtains

Our beautiful curtains range features quality fabrics and fashion-forward designs at a great price.

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Tier on tier shutters in Vellum in living room

Shutters

Our collection of stunning shutters offers surprisingly affordable ranges to add style to any home.

View Shutters

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