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Blinds, curtains, shutters & awning product guarantees

When you’re choosing Hillarys window dressings, you can be confident that they will continue to enhance your home now and in the future. All our made-to-measure blinds, curtains, shutters and awnings come fully guaranteed, so you can rest assured you’re investing in quality products that are made to the highest specifications.

 

12-month warranty

We take the greatest of care to make sure that your gorgeous made-to-measure blinds, curtains, shutters and awnings look and fit exactly as they should. And because we want you to be completely satisfied with your window dressings, we offer a full 12 month warranty which starts the moment your products are fitted. 

That’s our promise to you that you’re investing in a quality product that’s made to the highest specifications. As part of your warranty we promise to repair or replace any faulty goods free of charge.

 

5-year peace of mind guarantee

When you choose stunning made-to-measure shutters, awnings or conservatory blind systems you can be confident that you’re investing in quality craftsmanship that’s built to last. In addition to the standard 12 month warranty, our 5 year peace of mind guarantee is our assurance that our products will stand the test of time.

The 5 year peace of mind guarantee is an extended care plan that starts from the day your window dressings are fitted and extends up to the fifth anniversary of your fitting date. For a nominal call out fee, we promise to repair or replace any faulty shutters, awnings or conservatory blinds completely free of charge. 


See terms and condition for full details >

Carpet guarantees

All of our carpets come with comprehensive guarantees that cover wear and fitting, with the option of registering for a free stain guarantee. We want you to have complete confidence in your purchase, and are happy to guarantee that your carpet will look and feel great for years to come.

15-year wear guarantee

Our carpets are produced from quality fibres and fitted to the highest standards. We’ll guarantee them against domestic wear for up to 15 years. You won’t see any flat, shiny carpets on our floors!

5-year fitting guarantee

Fitted by experienced professionals and to excellent standards, we guarantee that the quality of your carpet fit will last for at least 5 years. There’s no need to worry about edges lifting or the finish diminishing – we’re confident that you won’t encounter this with our carpets. So confident in fact, we’ll guarantee it!

Lifetime stain guarantee

Muddy shoes and spilled drinks are part of everyday life, but they needn’t ruin your lovely new carpet. We guarantee that by following our simple care instructions you’ll be able to keep your carpet pristine, and enjoy years of stain-free bliss. Simply register for free within three months of placing your carpet order, and we’ll send you a certificate guaranteeing your carpet. Download the stain guarantee registration form here.

Wool owners warranty

The Wool Owners Warranty offers 12 months’ protection against spills and stains, keeping your wool carpets beautiful for longer. Upon registering you’ll enjoy comprehensive services for maintaining the appearance of your carpet, from free spot removal products to a visit from a registered carpet cleaner. Registration is free, and the peace of mind is priceless. For more information, and to register, visit www.wowwarranty.com

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Questions? Call our UK based call centre

0800 916 6524